September 12, 2017
Nationwide Begins Response to Irma
"The safety of our members and our associates is the number one priority," said Ken Enscoe, Nationwide's senior director of catastrophe claims operations. "Claims associates are already resolving claims by phone and will be physically on-site as soon as conditions allow."
Members with storm damage should call the Nationwide claims hotline at 1-800-421-3535, visit www.nationwide.com/insurance-claims-center.jsp or contact their local agent.
"We'll be addressing our hardest-hit members first. Those homes with a tree through a wall, an exposed roof or other claims in which the home has become uninhabitable are the priority," Enscoe said. "Claims associates will also focus efforts in those communities with the greatest concentration of property damage."
There are often delays in more serious claims being reported/investigated because access to the properties can be limited by storm damage.
To prevent further interior damage or loss, Nationwide encourages all members to safely make temporary repairs and offers the following tips:
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poor's. The company provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance. For more information, visit www.nationwide.com.
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